Delivery & Returns
We want your Nestward order to arrive on time and in perfect condition. Here's what to expect.
Where We Ship
We currently ship to addresses within the United States.
Processing Time
Orders are processed within 1–3 business days before shipping.
Delivery Estimates
Standard delivery typically takes 3–7 business days after your order ships. Larger or oversized items may take longer, and any extended timeframe will be noted on the product page. Shipping options and rates are shown at checkout before you pay.
Multiple Packages
Many of our pieces ship directly from the makers who create them, so an order with items from different makers may arrive in separate packages. You'll get tracking for each one.
Returns
You have 30 days from delivery to request a return. Items must be unused, undamaged, and in original packaging. For hygiene reasons, bed pillows, pillow inserts, comforters, and bedding can't be returned once unsealed. Return shipping for change-of-mind returns is paid by the customer, and there's no restocking fee. Email aigent85@outlook.com with your order number to start a return.
Damaged or Defective Items
If something arrives damaged, defective, or incorrect, email aigent85@outlook.com within 7 days of delivery with photos, and we'll send a replacement or a full refund at no cost to you.
See our full Shipping Policy and Refund Policy for complete details.